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Safety, Quality and Customer Service

British Safety Council Award 2024

The British Safety Council’s International Safety Awards is the health and safety industry’s most prestigious award scheme. It recognises organisations that have demonstrated commitment to occupational health, safety and wellbeing, regardless of their size or the sector they operate in. Croudace is proud to have achieved a Distinction in the 2024 awards.

HBF 5 Star Award

Croudace Homes is a proud recipient of the prestigious 5 Star rating for customer satisfaction, presented by the Home Builders Federation (HBF). The key measure of this performance is the National New Homes Customer Satisfaction Survey, an independent poll carried out amongst new homes purchasers by the (HBF) and the National House Building Council (NHBC). For the twelfth year in a row, in 2024 we maintained our position in the top echelon of the housebuilding activity for product quality and customer service. Over the past 12 months, over 90% of Croudace customers, as independently polled by the NHBC, would recommend that their friends buy one of our homes.

RoSPA Gold Award

The RoSPA Gold Award rewards companies for their high levels of safety performance, in addition to well-developed occupational health and safety management systems, an outstanding culture of risk control and low levels of error, harm and loss. Croudace was delighted to achieve a 2022 Gold Award for our developments Blakemore Manor in Hertford and Kings Weald in Burgess Hill.

Brick Awards

The annual Brick Awards celebrate the best examples of clay brick in the built environment. Alongside evidence of sound architecture and craftsmanship, the winning house builder must demonstrate outstanding contribution to the industry, evidenced in a range of categories including: apprenticeships, training, quality assurance, sustainability and commitment to health and safety. Croudace Homes was awarded the Housebuilder Award in the Brick Awards 2022.

LABC Building Excellence Awards

The LABC Building Excellence Awards are the largest business to business awards in the building control sector. The awards recognise quality in all types of building projects, and individual contributions and partnerships in the construction industry. In the 2022 regional awards, Croudace won three awards; Best Medium Volume New Housing (South East) for Lavandula, Phase 2B of Hermitage Park, Maidstone, Best Public or Community Building (South East) for Kings Weald Community Centre, Burgess Hill and Kelvin Rahilly was awarded Best Residential Site Manager (East Anglia) for his work at The Pastures, Linton.

Evening Standard New Homes Awards 2023

The Evening Standard New Homes Awards recognise, celebrate and commend innovation and excellence in today’s new homes. The awards are judged by an independent panel of property experts who look for homes and developments that mark the very best in modern housebuilding. The Beeches, Lindfield, Haywards Heath received a Highly Commended Award in the Best Small Development category.


5% club

Croudace is an active member of the 5% Club, a cross-sector organisation with the primary objective of increasing opportunities for young people to acquire skills for their chosen career path. Membership requires a commitment to a minimum of five percent of the workforce to be school leavers, apprentices, undergraduates and graduates on formalised training schemes. In 2023 Croudace was awarded Gold accredited membership status, with over 11% of our workforce undertaking sponsored learning such as apprenticeships, undergraduate placements or participating in our graduate programme.

Job Crowd 2023 Graduates and Apprentices

The JobCrowd is the UK's leading apprentice and graduate job review site, based entirely on the feedback of early career candidates. The site helps graduates, undergraduates and apprentices to research roles and employers based on the experiences of their peers. Since participating in the review process Croudace has consistently been ranked in the Top 100 Companies for Graduates and Apprentices to work for. In 2023, we were placed 15th in the Top 50 Companies for Apprentices to work for. In addition, we were placed 31st in the Top 50 companies for Graduates, and we achieved third place for graduates and second place for apprentices in the Property and House Building Industry category.

Home Building Skills Partnership

Croudace is committed to the Home Building Skills Partnership. The Partnership seeks to promote diversity and inclusion within the construction industry in a bid to attract new recruits, promote continuing skills development and higher levels of training at trade, technical and professional levels.

NHBC Pride in the Job Awards

The Pride in the Job Quality Awards are the most highly regarded awards in the housebuilding industry. All site managers are automatically entered into the competition if they work on a site registered for NHBC warranties. In 2022, three of our site managers won a Pride in the Job Quality Award for excellence in construction management and build quality: Mark Blunden for Shire View, Phase 2C at Kings Weald, Burgess Hill, Neil Haywood for Rowan Court, Halstead and Russell Kirby of Laurus, Phase 4 at Hermitage Park, Maidstone.